Let me make it clear about Customer Service Representative

Business Description

Do you want joining a team that is exciting? We are searching for individuals who seek an excellent profession in a small business savvy company, and a chance to have career that is lasting. Cash Mart is people that are seeking deliver exceptional customer care, and also have a desire to push boundaries. You can expect competitive pay, benefits and a work that is fast-paced focused on developing leaders!

Who’re we?

Cash Mart has been assisting Canadians using their monetary requirements for over 25 years. Whether you will need a cash advance,|loan that is payday your cheque cashed, or simply have to trade some foreign exchange, cash Mart will be here to serve you. With branches available late across Canada, it is obvious why a lot more people choose us for fast, friendly, hassle-free solutions.

  • Specialties: Pay Day Loans, Cheque cashing, Foreign Exchange, Western Union, Your Domain Name We purchase Gold, Fees
  • Industry: Retail, Product Sales, Financial Solutions
  • Business Size: 5001-10,000 workers
  • Launched: 1982

Job Description

What now ??

Within the customer care Representative role you may do it all, product product sales, customer care, neighborhood advertising, collections, security of the shop, together with list continues on. Most of your function when you look at the CSR role would be to offer customer that is excellent through the supply of Money Mart Financial solutions.

DUTIES/RESPONSIBILITIES

• Provide a higher amount of consumer Service – regularly getting 90% or better within the customer care Sequence.• Offer and receive cash for / from another employee and record precisely and get into the Point of purchase system (fine count all monies received and provided).

• join customers that are new and effortlessly.• Improve all services and products.• Complete all product and solution deals within the aim of purchase system.• Problem Loans quickly and effortlessly ensuring danger evaluation methods can be used. • Cash checks quickly and risk that is efficiently ensuring methods can be used. • understanding of issuing procedures for several checks and stay in a position to provide clients options and incentives to come back if struggling to finish the deal. • Sell advantages of ancillary solutions to clients and make certain all product product product sales are precisely recorded.• Enter consumer information entirely and accurately into the aim of purchase system.• Reconcile money float during the conclusion of change.• Have a thorough understanding of all security and safety procedures associated with the shop and role-play on a daily basis (at minimum quarterly).• Know and implement all procedures associated with Recordable deals.• Substantial knowledge of all business policies and procedures.• Prepare collection files and help in the collection procedure.• General workplace duties and appropriate utilization of all office equipment.• Understanding of whom to get in touch with the full situation of an urgent situation.• Regular upkeep and maintenance of store.• Successfully, available and close the store and complete all documents accurately.• All the other work associated duties as instructed by Management.

Skills

TRAINING

Senior School Diploma

EXPERIENCE

• 1-2 years customer care and cash managing

SKILLS

• Friendly, outbound, confident / issue solver, versatile, self-motivated, team player• Job Knowledge• Customer Service Orientation• product product product Sales Focus• Problem Solving• Accountability• Organization

More Information

We spend money on our workers, and gives considerable training, and development programs setting you up for future success. When we appear to be a fit and you’re ready to start out a career that is exciting a company that encourages employee development, use today! We search for bright, energetic, determined people that are enthusiastic about learning and developing their profession.

*Notice to Ontario candidates – National Money Mart is focused on applicant’s that are accommodating disabilities to the position of undue difficulty throughout the recruitment, evaluation and selection procedure. If you are selected for a job interview please notify National Money Mart in the event that you need accommodation according for the materials or procedures utilized whenever you want with this procedure. With you to determine how to meet your needs if you require accommodation National Money Mart will work.

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