Are you aware that you are now able to finish nearly all your DSHS online business or via phone?

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Effective March 26, 2020. Complete solutions will also be available by phone through the client Service Contact Center at 877-501-2233:

  • Make an application for benefits or complete eligibility review without filling in a paper or form that is online
  • Complete a job interview for advantages
  • Get situation report or information modifications
  • Complete a mid-certification review
  • Demand an upgraded EBT card
  • Reach a WorkFirst case supervisor or social worker

Several in-person solutions can be purchased in CSO lobbies for a limited wide range of clients to get:

  • An EBT card, as soon as the person has basic distribution mail solutions just as well as for certain expedited food recipients. All the EBT cards will undoubtedly be mailed through the merchant or by way of an office mail process that is local. Customers may contact EBT customer support at 888-328-9271 for EBT card replacements.
  • Crisis support solutions, whenever mailing those solutions is certainly not an alternative.

Clients may continue steadily to fall off documents via fall containers, where available. Paperwork will undoubtedly be acquired daily and routed for processing.

  • Consumers can submit applications, reviews and mid-certifications online for system help. They are able to additionally report changes and discover other services that are local.

Services Available On The Internet

Make an application for benefits, submit your review or report changes anytime! You are able to access these types of services from anywhere with online access — such as for example a house computer, neighborhood library or community center.

Mobile |877-501-2233

Day phone services will be available from 8 a.m. – 5 p.m. Every business. Give us a call at 877-501-2233 Monday – Friday. Hours for interviews are 8 a.m. – 3 p.m.

Our greatest amount times are amongst the hours of 11 a.m. And 3 p.m., on Mondays and in the very very first and final three workdays associated with thirty days. In the event that you call over these times, you might experience delays.

By calling this quantity, you are able to:

  • Get information and report changes about all of your advantages
  • Before 3 p.m.: Complete your meeting for food or cash(application/eligibility review/mid-certification review)
  • Do your review for medical
  • Demand an EBT Substitution Card
  • Access our Answer that is automated phone twenty four hours just about every day

In-person (find a working office towards you)

Day Walk-in services are available from 8 a.m. To 5 p.m. Every business. Clients trying to get advantages whom sign in by 3 p.m. Will soon be offered that day. Lobby Navigators can be found until 5 p.m. To aid clients with routine items, such as for example paperwork fall off and online solutions.

Hours of procedure: Monday – Friday 8 a.m. To 5 day that is p.m. Same solutions: Monday – Friday 8 mixxxer legit a.m. To 3 p.m.
EBT issuance: Monday – Friday 10 a.m. To 2 p.m.
Replacement EBT cards are granted by mail. Call 1-888-328-9271 to request an upgraded card.

Services for sale in the local workplace

Keep in mind, the majority of the services that are following additionally be completed online or by phone:

Walk-in solutions can be found from 8 a.m. To 5 p.m. Every working day. Clients obtaining advantages whom sign in by 3 p.m. Will likely be offered that day. Lobby Navigators can be obtained until 5 p.m. To aid clients with routine products, such as for instance paperwork fall off and online solutions.


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